Support
Write to support@lifebud.app. A person answers.
Lifebud is one calm place for the parts of life you want to keep up with: tasks and routines on a calendar, trackers for each life area, meals, money and progress photos, with Bud to plan alongside you. Everything works offline and syncs through your own iCloud.
Common questions
- Where is my data?
- On your device, and in your own iCloud when sync is on. Lifebud has no server that holds it. Settings › Data exports the whole document and its photos to one file; Import loads one. The Privacy page says what leaves the device and when.
- How does the plan work?
- Bud is part of a plan: Light, Medium or Heavy, billed monthly through your Apple Account. Each gives a month’s amount of AI that resets when the plan renews; a top-up is kept until used. Everything else in Lifebud works without a plan.
- How do I cancel or change the plan?
- Under your Apple Account’s subscriptions (Settings › your name › Subscriptions on an iPhone, or Settings › Account › Manage in Lifebud). A cancelled plan runs to the end of the month paid. Refunds are Apple’s: reportaproblem.apple.com.
- I have a plan on my iPhone. How do I use Bud on my Mac or iPad?
- Open Bud there and sign in with the same Apple Account. The plan is the account’s, so it is picked up on every device. Restore purchases on the Plans screen does the same.
- How do I delete my account?
- Settings › Account › Delete the account. Your plan’s record with us goes; nothing on your devices does. Cancel the plan under your Apple Account first, or it renews.
- Sync is not working between my devices.
- Both devices need the same Apple ID, iCloud Drive on, and iCloud on under Lifebud’s Settings › Connections. Sync never blocks the app; a failed sync shows under the bell and tries again on its own.
- Bud says it cannot be reached.
- Bud needs a connection; the rest of Lifebud does not. If the connection is fine and the line stays, write to us with the time it happened.
- I forgot my passcode.
- Tap Forgot your passcode on the lock screen. Your device’s own passcode lets you choose six new digits, and nothing in the profile is lost.
- Something looks wrong.
- Write to support@lifebud.app with what you did, what you expected and a screenshot if you have one. Nothing you send is used for anything but answering you.
Lifebud is made by LMNO Design OPC Private Limited, India.